Terms of Use
Draft. This text is being reviewed by a lawyer and may change before PT Business HQ is released. If you have a question about it, email support@ptbusinesshq.co.za.
Using the app
By creating an account you agree to these terms and to our Privacy Policy. Give accurate information, keep your password to yourself, and tell us if you think your account has been misused. You are responsible for what happens under your login.
Trainers and clients
PT Business HQ is a tool. We are not a party to the training relationship between a trainer and a client, and we are not responsible for the quality of any training, for what a trainer charges, or for anything a trainer or client does.
Early access and plans
PT Business HQ is in early access, and every feature is available to trainers. If paid plans are introduced, they will be offered through the App Store or Google Play, the price will be shown to you before you subscribe, and you will be told in advance. The client app is free for clients.
Payments between trainers and clients
Invoices in the app show a trainer's own payment details. Clients pay trainers directly. We do not take, hold or move that money, and we are not responsible for payments between a trainer and a client.
Health and fitness
The app is not medical advice. Talk to a doctor before starting any exercise programme, particularly if you have a medical condition. Exercise carries risk, and you use the app and follow any training at your own risk.
Your information
You own the information you put into the app. You allow us to store and process it to provide the service, as described in the Privacy Policy.
Acceptable use
Do not misuse the app: do not try to access other people's information, interfere with the service, upload anything unlawful or harmful, or use the app to harass anyone. Messages, pictures and profiles must be respectful: no abuse, threats, harassment, sexual or offensive content, or spam.
Reporting and blocking
You can report a message, picture or person from the chat, profile and leaderboard screens, and block a chat from its menu. We aim to review every report within 24 hours. We may remove content and suspend or close the account of anyone who breaks these terms. You can also contact us at support@ptbusinesshq.co.za.
Availability
We work to keep the app available and accurate, but it is provided as it is. We may change or stop features, and the app may sometimes be unavailable.
Limit of liability
To the fullest extent the law allows, we are not liable for indirect or consequential loss, or for loss caused by anything outside our reasonable control. Nothing in these terms limits any right you have under South African consumer law that cannot be limited.
Ending your account
You can delete your account at any time in the app. We may suspend or close an account for breaking these terms or for non-payment.
Governing law and contact
These terms are governed by the laws of South Africa. Questions: support@ptbusinesshq.co.za. Last updated: 12 November 2026.